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Satisfaction Guaranteed

 

  • 90-DAY WARRANTY

    • Goldara offers a 90-day warranty in addition to our 30-day return policy on the workmanship of all our jewelry. We will be happy to repair merchandise under warranty for free given that the item is not abused. Our certified jeweler will inspect the piece to determine the proper course of action to be taken on your jewelry.

    Call Goldara customer care or send us an email with your questions. Our representative will be happy to guide you to send in your repairs.

     

    • JEWELRY REPAIRS

      • Goldara will be happy to repair merchandise under warranty free of charge. Even if you have exceeded our 90 day warranty period, Goldara will be pleased to repair your items for a fee. You will be informed of the charge after an evaluation by a jeweler and must accept to pay any related charges prior to us making any repairs on your jewelry.

      Call Goldara Customer Care or send us an email with your questions. Our representative will be happy to guide you send in your repairs.

      Having third party jeweler work on a piece voids the 90-Day warranty. We will not repair items that have been sized or modified by someone else. Repairs outside the warranty period are subject to shipping charges.


      • GIFT CARDS

        • Treating your loved one to a perfect gift using our online Gift Card is not only easy but provides them with an opportunity to find that perfect piece they alway wanted.

        To redeem your Gift Card, select the piece(s) of jewelry that you would like to purchase and proceed to Checkout. Enter the your code during Checkout, and click “Apply Code”. Your Purchases are deducted from the Gift Card balance and any unused balance will be credited to your Gift Card account when redeemed. If an order exceeds the amount of the Gift Card, the balance must be paid with many form of payments available to you at Checkout.

        Here’s a list of our Gift Card Policies:

        • Gift Cards cannot be used to purchase other gift cards.
        • Gift Cards cannot be resold, reloaded, redeemed for cash, transferred for value, or applied to any other account.
        • You cannot transfer unused Gift Card balances in your account.
        • Orders placed with a Gift Card and returned will be given a Gift Card in the amount of their original order.